CSA Standards

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CSA Values

Accountability

We apply CSA's values and mission and take responsibility and are accountable for our work and our actions in the decisions we make for our colleagues, our customers and our members.

Continuous Learning

CSA is a supportive, action-oriented organization. We invest in our colleagues so that every CSA employee improves their personal and professional skills. We work to exceed the expectations of our customers and members. CSA provides experts and we ensure that we continually deliver the highest standards of excellence and quality.

Integrity & Mutual Respect

We work in an honest, trust-based, professional and principled manner to deliver exceptional results to our members and customers, striving to exceed our goals. We embrace and promote an inclusive and diverse work culture where decisions are guided by the highest standards of fairness, objectivity and dignity.

Safety

We promote public safety and lead by example through our own workplace health and safety practices, the services we provide, and the values we live.

Sustainability

CSA is dedicated to promoting sustainable solutions on behalf of our stakeholders and the communities we serve, through our environmental and economic practices, our contribution to driving social good, and by the values we live each and every day.